Case Study

Martin Grant Homes


Ian Wilkins | Customer Service Manager, Martin Grant Homes




Demonstration and Handover Training courses point you in the right direction…

We’ve had a lot of positive feedback from others that have attended these courses, they felt it keyed in with a lot of what they had to deal with and felt is was important. If you are conducting the home demonstrations or going through the handover process these courses point you in the right direction where you need to be with the customer.

“Make sure you get the significance and value of attending these courses over to your team.”Ian Wilkins

The key to good delivery of demonstrations and handovers
I’ve booked and attended these courses and have worked with In-house and Cary before so I had no concerns about them. Cary and In-house are so approachable, knowledgeable and helpful. These courses definitely key into what we need to deliver good demonstrations and handovers to our customers.

Course gets everyone involved
Cary gets everybody taking part and her knowledge comes across very well, she definitely knows what she’s talking about and she doesn’t just stand there giving out the information, she gets people involved in each part of the course.

Courses deliver great insight into customer needs
I would definitely recommend attending these courses as they give great insight into the needs of the customer. If you’re the one arranging these courses make sure you get the significance and value of attending these courses over to your team.

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